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Case StudiesLG Dishwasher — Park Hill, Denver

LG Dishwasher Not Draining — Drain Pump Repair in Park Hill, Denver

Park Hill, Denver, COSeptember 2026LG Dishwasher

A homeowner in Denver's Park Hill neighborhood contacted Denver Rapid Appliance Repair because their LG dishwasher was not draining and was displaying an error code. Based on the symptoms described during the initial phone call, we suspected a problem with the drain pump assembly — and brought the likely replacement part with us to the appointment. Cody arrived, confirmed the diagnosis, and completed the repair in a single visit.

LG stainless steel dishwasher installed in Park Hill Denver kitchen with wooden cabinetry
The LG dishwasher serviced in Denver's Park Hill neighborhood.
LG dishwasher interior open showing stainless racks and blue spray arms after repair in Park Hill Denver
The LG dishwasher interior — racks and spray arms in good condition, dishwasher cycling normally after repair.

Appliance Information

Brand
LG
Appliance
Dishwasher
Location
Park Hill, Denver, CO
Customer Complaint
Dishwasher not draining; error code displayed
Diagnosis
Failed drain pump/case assembly
Part Replaced
LG Case Assembly #ABQ73503004
Visits Required
One — part brought to first appointment

Pre-Diagnosed Before We Arrived

During the initial phone conversation, we asked the homeowner about the symptoms they were experiencing. Based on the dishwasher not draining and the error code being displayed, we suspected a problem with the drain pump assembly. That information allowed us to bring the likely replacement part with us to the appointment — giving us the opportunity to complete the repair in a single visit if the diagnosis was confirmed.

Providing detailed symptoms and error codes when scheduling can sometimes help us narrow down the likely problem before we arrive. When possible, we'll bring the likely parts with us so the appliance can be diagnosed and repaired during the same appointment.

Diagnosing the LG Dishwasher

Cody arrived at the Park Hill home and inspected the dishwasher. Testing confirmed that the drainage problem was caused by a failed drain pump/case assembly. The drain pump is responsible for pumping water out of the dishwasher tub at the end of each cycle. When it fails, water remains standing in the bottom of the tub and the dishwasher may display a drain error code.

Because we had already brought the replacement part with us, Cody was able to begin the repair immediately after confirming the diagnosis.

LG case assembly part ABQ73503004 in original packaging with part label showing drain pump assembly
The new LG case assembly, part #ABQ73503004 — the OEM drain pump/case assembly used in this repair.
Technician removing failed LG dishwasher drain pump case assembly ABQ73503004 underneath the dishwasher in Park Hill Denver
Cody accessing and removing the failed LG drain pump/case assembly (part #ABQ73503004) from underneath the dishwasher.

LG Drain Pump / Case Assembly Replacement

Cody accessed the pump assembly underneath the dishwasher and removed the failed component. We installed a new LG case assembly, part #ABQ73503004, and properly secured the hoses and connections before reassembling the dishwasher.

Once the repair was complete, Cody ran the dishwasher through a full test cycle to verify the results:

  • The new drain pump was operating properly.
  • The dishwasher was draining completely at the end of the cycle.
  • The unit was cycling normally through all stages.
  • All hose connections and fittings remained dry with no leaks.

Everything tested properly, and the dishwasher was back in operation. The entire repair was completed in one visit.

Why Is My LG Dishwasher Not Draining?

A dishwasher that won't drain can leave standing water in the bottom of the tub and may trigger an error code on the display. Common causes include:

  • A failed drain pump or pump/case assembly.
  • A clogged drain filter or sump area.
  • A kinked or blocked drain hose.
  • A failed drain solenoid or check valve.
  • A control board issue preventing the drain cycle from initiating.

In this Park Hill repair, the drain pump itself had failed. Proper diagnosis is important before replacing parts, since the same symptom can have different root causes depending on the model and situation.

LG Dishwasher Repair in Park Hill and Denver

Denver Rapid Appliance Repair services LG dishwashers throughout Park Hill and the Denver metro area. Common LG dishwasher repairs we handle include:

  • Drain pump and case assembly replacement.
  • Drain error codes and standing water in the tub.
  • Wash motor and circulation pump repairs.
  • Water inlet valve replacement.
  • Control board diagnosis and replacement.
  • Door latch and door seal repairs.

We serve Park Hill, Denver, Aurora, Stapleton, Central Park, and communities throughout the greater Denver area. Our $99 service call is applied toward the cost of your repair.

Technician Notes

LG dishwasher in Park Hill, Denver. Customer reported dishwasher not draining and displaying an error code. Based on symptoms described during scheduling, suspected drain pump failure and brought LG case assembly #ABQ73503004 to the appointment. On-site testing confirmed failed drain pump/case assembly. Removed failed component, installed new LG case assembly, secured hoses and connections. Ran full test cycle — dishwasher draining completely, cycling normally, no leaks. Repair completed in one visit.

Repair Complete — Dishwasher Draining Normally

New LG drain pump/case assembly #ABQ73503004 installed and verified. Dishwasher draining completely and cycling normally. Repair completed in a single visit. $99 service call applied toward the repair.

LG Dishwasher Not Draining in Park Hill or Denver?

If your LG dishwasher has standing water in the tub, won't drain, or is displaying an error code, Denver Rapid Appliance Repair can diagnose the problem and repair it correctly. We service Park Hill and the greater Denver metro area. $99 service call — applied toward your repair.