KitchenAid Refrigerator Not Making Ice — Ice Fan Replacement in Cherry Creek
A homeowner in Denver's Cherry Creek neighborhood contacted Denver Rapid Appliance Repair because their KitchenAid refrigerator had stopped making ice. Cody and Shane arrived to investigate, ran the refrigerator through diagnostic testing, and identified a failed ice fan motor. They sourced a replacement locally and returned the next day to complete the installation.
Repair at a Glance
- Appliance
- KitchenAid French-Door Refrigerator
- Model
- KRFC704FPS00
- Problem
- Refrigerator not making ice
- Diagnosis
- Failed ice fan motor
- Repair
- Ice fan motor replacement
- Part
- Whirlpool fan W11407678
- Technicians
- Cody and Shane
- Location
- Cherry Creek, Denver, Colorado
- Service call
- $99 (applied toward repair)
The Customer's Concern
The homeowner's KitchenAid refrigerator had stopped producing ice. The refrigerator itself appeared to be cooling normally, but the ice maker was not cycling. Cody and Shane were dispatched to Cherry Creek to diagnose the problem.
Diagnostic Testing and Findings
Cody and Shane placed the refrigerator into diagnostic mode to test its components individually. During testing, they found that the ice fan motor would not rotate even though it was receiving the correct power supply. The ice fan circulates cold air through the ice-making compartment, and a failed fan motor can interrupt ice production entirely. With the motor confirmed as the failed component, they removed the interior cover to access the fan assembly and document the condition before ordering the replacement part.
Locally Sourced Replacement and Next-Day Installation
Cody and Shane located replacement fan W11407678 — a Whirlpool factory-certified part — through a local supplier. Local availability meant the repair could move forward without waiting for a factory order. They returned the next day and installed the new fan assembly, reconnecting the wiring and reinstalling the interior cover.
Technicians: Cody and Shane — Denver Rapid Appliance Repair
KitchenAid Refrigerator Repair in Cherry Creek
If your KitchenAid refrigerator has stopped making ice or is showing other cooling problems, Denver Rapid Appliance Repair can help. Cody, Shane, and the rest of our team serve Cherry Creek and neighborhoods throughout the Denver metro. Our $99 service call is applied toward the repair, and every job is backed by a one-year parts-and-labor warranty.